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We arrived back in Dallas yesterday after an absolutely fantastic trip. All the details that you planned worked out perfectly. The guides you choose, John and Donna were so full of knowledge and fun facts that we didn’t want to leave either of them when our tours were finished. Both John and Donna were above and beyond what we had hoped for. They really made our trip! Even Caroline thought they were cool and interesting!We took many of your other suggestions for dinner and shopping as well. And the trips to ASL as well as Walton on Thames were personal highlights.Thanks for your careful planning. We already are talking about the next trip.Take care and thanks again.
We just wanted to let you know what a wonderful job Simon did creating our itinerary and making our stay in London an exceptional one. Thanks to Simon, we thoroughly enjoyed planning our trip and were very impressed with his amazing attention to detail. Here are a few highlights of the unparalleled service he provided for us:Soon after we arrived in our flat, Simon came by to greet us and familiarize us with the area. He brought us a gorgeous bouquet for flowers - what a lovely way to be welcomed to your beautiful city! He also brought us menus from local restaurants and various maps & brochures. After he reviewed our itinerary with us, he accompanied us to the tube and helped us purchase our Oyster tickets. He then went with us to the Borough Market and the London Eye. Along the way, he was a wonderful tour guide and he immediately helped us get our bearings.While every day of our trip was wonderful, the fourth day was particularly spectacular and thanks to Simon it went off without a hitch. In the morning, my daughters and I had our hair done at the Paul Edmonds Salon. Afterwards we had a photo shoot with Stef Kerswell, then we went to tea at the Ritz and finished the day with an evening at the theatre. Simon joined us for the photo shoot and helped us find some lovely locations. He also assisted us with our coats and bags and even helped navigate traffic while we tried to recreate the Beatles Abbey Road photo:) The photos turned out beautifully and are a wonderful memento of our trip. We were given a fabulous table at the Ritz and our seats to see Wicked were perfect.Simon also arranged a fantastic day trip for us to Oxford and the Cotswolds. Simon made sure to pick a guide who would be a good match for our family. Donna, our Blue Badge tour guide, spent almost 11 hours with us and it really could not have gone any better. She is incredibly knowledgable and her lively and fun personality blended beautifully with our family. She really made history come alive and was an expert on all things Harry Potter. This was a highlight for our 10 year old twin daughters and it really made the place feel magical for them.While our trip had many high points, working with Simon and Your London Experience was at the top of our list. Your Gold VIP service is aptly named because that is how we were made to feel throughout our entire trip. Simon did an absolutely brilliant job!
It has been an absolute pleasure working with you. Your suggestions for activities were great, we really enjoyed all of the guides, and your subway directions were flawless! We really appreciated your frequent checks on us and for taking care of all of the confirmations. We will definitely recommend you to any of our friends who will be doing to London.